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| Exam Code | Exam Description |
|---|---|
| qq0-100 | hdi qualified help desk analyst(hda) |
| qq0-200 | hdi qualified help desk senior analyst(hdsa) |
| qq0-300 | hdi qulilfied help desk manager(hdm) |
| qq0-400 | hdi qualified customer supprot specialist(css) |
| QQ0-401 | SDI-Service Desk Foundation Qualification |
| QQ0-301 | HDI Service Desk Manager (SDM) |
| HD0-100 | Help Desk Analyst (HDA) |
| HD0-200 | HDI Qualified Help Desk Senior Analyst |
| HD0-300 | Help Desk Manager |
| HD0-400 | HDI Qualified Customer Support Specialist |